PRIVACY POLICY
PRIVACY POLICY
Last Updated: February 20, 2026
Last Updated: February 20, 2026
Version 1.0
Version 1.0
PlayVision, Inc. (“PlayVision,” “Company,” “we,” “us,” or “our”) operates Tron, an AI-powered sports analytics platform (“Service”). This Privacy Policy describes how we collect, use, share, and protect your personal information when you use the Service.
PlayVision, Inc. (“PlayVision,” “Company,” “we,” “us,” or “our”) operates Tron, an AI-powered sports analytics platform (“Service”). This Privacy Policy describes how we collect, use, share, and protect your personal information when you use the Service.
By accessing or using Tron, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Service.
By accessing or using Tron, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Service.
1. Information We Collect
1.1 Information You Provide
1.1 Information You Provide
We collect information you provide directly to us, including:
Account information: name, email address, username, and password when you create an account
Profile information: preferences, favorite sports, teams, or leagues you follow
Payment information: billing address and payment details (processed and stored by our third-party payment processor; we do not store full credit card numbers)
Communications: messages, feedback, support requests, and other communications you send to us
Survey or promotional responses: information you provide when participating in surveys, promotions, or contests
We collect information you provide directly to us, including:
Account information: name, email address, username, and password when you create an account
Profile information: preferences, favorite sports, teams, or leagues you follow
Payment information: billing address and payment details (processed and stored by our third-party payment processor; we do not store full credit card numbers)
Communications: messages, feedback, support requests, and other communications you send to us
Survey or promotional responses: information you provide when participating in surveys, promotions, or contests
We collect information you provide directly to us, including:
Account information: name, email address, username, and password when you create an account
Profile information: preferences, favorite sports, teams, or leagues you follow
Payment information: billing address and payment details (processed and stored by our third-party payment processor; we do not store full credit card numbers)
Communications: messages, feedback, support requests, and other communications you send to us
Survey or promotional responses: information you provide when participating in surveys, promotions, or contests
1.2 Information We Collect Automatically
1.2 Information We Collect Automatically
When you use the Service, we automatically collect certain information, including:
Usage data: features you use, queries and prompts you submit to our AI chat interface, content you view, AI-generated responses you receive, frequency and duration of use, and interaction patterns
Device information: device type, operating system, browser type, screen resolution, and unique device identifiers
Log data: IP address, access times, pages viewed, referring URLs, and crash reports
Location data: approximate geographic location based on IP address (we do not collect precise GPS location unless you explicitly grant permission)
Cookies and similar technologies: we use cookies, local storage, pixels, and similar technologies to operate the Service, remember preferences, and analyze usage (see Section 6 below)
When you use the Service, we automatically collect certain information, including:
Usage data: features you use, queries and prompts you submit to our AI chat interface, content you view, AI-generated responses you receive, frequency and duration of use, and interaction patterns
Device information: device type, operating system, browser type, screen resolution, and unique device identifiers
Log data: IP address, access times, pages viewed, referring URLs, and crash reports
Location data: approximate geographic location based on IP address (we do not collect precise GPS location unless you explicitly grant permission)
Cookies and similar technologies: we use cookies, local storage, pixels, and similar technologies to operate the Service, remember preferences, and analyze usage (see Section 6 below)
1.3 Information from Third Parties
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
Authentication providers if you sign in through a third-party service (e.g., Google, Apple)
Analytics providers that help us understand Service usage, including PostHog (product analytics, session recording, and feature flags) and Helicone (AI/LLM observability and request logging)
Advertising partners (if applicable) for attribution and measurement
We may receive information about you from third-party sources, including:
Authentication providers if you sign in through a third-party service (e.g., Google, Apple)
Analytics providers that help us understand Service usage, including PostHog (product analytics, session recording, and feature flags) and Helicone (AI/LLM observability and request logging)
Advertising partners (if applicable) for attribution and measurement
We may receive information about you from third-party sources, including:
Authentication providers if you sign in through a third-party service (e.g., Google, Apple)
Analytics providers that help us understand Service usage, including PostHog (product analytics, session recording, and feature flags) and Helicone (AI/LLM observability and request logging)
Advertising partners (if applicable) for attribution and measurement
1.4 AI Chat and Interaction Data
1.4 AI Chat and Interaction Data
Tron is an AI-powered chat interface. When you use the Service, we collect and process your
chat queries, prompts, and the AI-generated responses. This data is processed by our AI
infrastructure providers, including Helicone (for LLM observability and monitoring), and may be used to improve the quality and accuracy of our AI features, monitor for abuse, debug errors, and analyze usage patterns. We do not use your individual chat data to train third-party AI models without your consent. You should avoid sharing sensitive personal information (such as financial account details, Social Security numbers, or passwords) in chat interactions.
Tron is an AI-powered chat interface. When you use the Service, we collect and process your
chat queries, prompts, and the AI-generated responses. This data is processed by our AI
infrastructure providers, including Helicone (for LLM observability and monitoring), and may be used to improve the quality and accuracy of our AI features, monitor for abuse, debug errors, and analyze usage patterns. We do not use your individual chat data to train third-party AI models without your consent. You should avoid sharing sensitive personal information (such as financial account details, Social Security numbers, or passwords) in chat interactions.
2. How We Use Your Information
We use the information we collect for the following purposes:
We use the information we collect for the following purposes:
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following
circumstances:
We do not sell your personal information. We may share your information in the following
circumstances:
3.1 Service Providers
3.1 Service Providers
We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, cloud hosting, data analytics, email delivery, and
customer support. These providers are contractually obligated to use your information only for the purposes we specify and to protect your data. Our key service providers include: PostHog (product analytics, user behavior tracking, and session recording), Helicone (AI/LLM request monitoring and observability, which processes your chat queries and AI interactions), and our payment processor for billing. A full list of sub-processors is available upon request.
We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, cloud hosting, data analytics, email delivery, and
customer support. These providers are contractually obligated to use your information only for the purposes we specify and to protect your data. Our key service providers include: PostHog (product analytics, user behavior tracking, and session recording), Helicone (AI/LLM request monitoring and observability, which processes your chat queries and AI interactions), and our payment processor for billing. A full list of sub-processors is available upon request.
3.2 Legal Requirements
3.2 Legal Requirements
We may disclose your information if required to do so by law, regulation, legal process, or
governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, the safety of others, investigate fraud, or respond to a government request.
We may disclose your information if required to do so by law, regulation, legal process, or
governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, the safety of others, investigate fraud, or respond to a government request.
3.3 Business Transfers
3.3 Business Transfers
If PlayVision is involved in a merger, acquisition, reorganization, bankruptcy, or sale of assets,
your information may be transferred as part of that transaction. We will notify you of any such
change and any choices you may have regarding your information.
If PlayVision is involved in a merger, acquisition, reorganization, bankruptcy, or sale of assets,
your information may be transferred as part of that transaction. We will notify you of any such
change and any choices you may have regarding your information.
3.4 With Your Consent
3.4 With Your Consent
We may share your information with third parties when you give us explicit consent to do so.
We may share your information with third parties when you give us explicit consent to do so.
3.5 Aggregated or De-Identified Data
3.5 Aggregated or De-Identified Data
We may share aggregated or de-identified information that cannot reasonably be used to
identify you for any purpose, including research, analytics, marketing, and business
development.
We may share aggregated or de-identified information that cannot reasonably be used to
identify you for any purpose, including research, analytics, marketing, and business
development.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to
provide the Service. We may also retain information as necessary to comply with legal
obligations, resolve disputes, enforce agreements, and for legitimate business purposes such as analytics and fraud prevention.
We retain your personal information for as long as your account is active or as needed to
provide the Service. We may also retain information as necessary to comply with legal
obligations, resolve disputes, enforce agreements, and for legitimate business purposes such as analytics and fraud prevention.
When your account is deleted or your information is no longer needed, we will securely delete or anonymize it within a reasonable timeframe, except where retention is required by law.
When your account is deleted or your information is no longer needed, we will securely delete or anonymize it within a reasonable timeframe, except where retention is required by law.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to
protect your personal information from unauthorized access, use, alteration, or destruction.
These measures include encryption in transit and at rest, access controls, regular security
assessments, and employee training.
We implement reasonable administrative, technical, and physical safeguards designed to
protect your personal information from unauthorized access, use, alteration, or destruction.
These measures include encryption in transit and at rest, access controls, regular security
assessments, and employee training.
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. If you become aware of any
unauthorized access to your account, please contact us immediately.
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. If you become aware of any
unauthorized access to your account, please contact us immediately.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Service and collect usage information. PostHog, our analytics provider, may set cookies and use local storage to track user interactions, session recordings, and feature flag assignments. The types of cookies we use include:
We use cookies and similar technologies to operate the Service and collect usage information. PostHog, our analytics provider, may set cookies and use local storage to track user interactions, session recordings, and feature flag assignments. The types of cookies we use include:
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.
7. Your Rights and Choices
7.1 Account Information
7.1 Account Information
You may access, update, or delete your account information at any time through your account settings or by contacting us.
You may access, update, or delete your account information at any time through your account settings or by contacting us.
7.2 Marketing Communications
7.2 Marketing Communications
You can opt out of marketing communications at any time by clicking the “unsubscribe” link in
any marketing email or by updating your communication preferences in your account settings. You will continue to receive service-related communications.
You can opt out of marketing communications at any time by clicking the “unsubscribe” link in
any marketing email or by updating your communication preferences in your account settings. You will continue to receive service-related communications.
7.3 Cookies
7.3 Cookies
Most browsers allow you to refuse or delete cookies. You can also manage cookies through our cookie preferences tool (if available). Note that disabling cookies may limit certain features of the Service.
Most browsers allow you to refuse or delete cookies. You can also manage cookies through our cookie preferences tool (if available). Note that disabling cookies may limit certain features of the Service.
7.4 Do Not Track
7.4 Do Not Track
Some browsers offer a “Do Not Track” signal. We currently do not respond to Do Not Track
signals, but we honor the Global Privacy Control (GPC) signal where required by law.
Some browsers offer a “Do Not Track” signal. We currently do not respond to Do Not Track
signals, but we honor the Global Privacy Control (GPC) signal where required by law.
7.5 Data Portability and Deletion
7.5 Data Portability and Deletion
You may request a copy of your personal data in a portable format or request deletion of your
data by contacting us at the email address below. We will respond to your request within 30
days (or as required by applicable law). Some information may be retained as required by law or for legitimate business purposes.
You may request a copy of your personal data in a portable format or request deletion of your
data by contacting us at the email address below. We will respond to your request within 30
days (or as required by applicable law). Some information may be retained as required by law or for legitimate business purposes.
8. U.S. State Privacy Rights
Depending on your state of residence, you may have additional rights under state privacy laws such as the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), and similar laws. These rights may include:
Depending on your state of residence, you may have additional rights under state privacy laws such as the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), and similar laws. These rights may include:
Right to know what personal information we collect, use, disclose, and sell
Right to delete your personal information
Right to correct inaccurate personal information
Right to opt out of the sale or sharing of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights
Right to data portability
To exercise these rights, please contact us at the email address below. We will verify your
identity before processing your request. You may also designate an authorized agent to make a request on your behalf.
To exercise these rights, please contact us at the email address below. We will verify your
identity before processing your request. You may also designate an authorized agent to make a request on your behalf.
California Residents: In the preceding 12 months, we have collected the categories of
personal information described in Section 1. We do not sell personal information as defined by the CCPA. For CCPA-specific disclosures, you may contact us at the email address below.
California Residents: In the preceding 12 months, we have collected the categories of
personal information described in Section 1. We do not sell personal information as defined by the CCPA. For CCPA-specific disclosures, you may contact us at the email address below.
9. International Users
The Service is operated from the United States. If you access the Service from outside the
United States, your information will be transferred to, stored, and processed in the United
States, where data protection laws may differ from those in your country. By using the Service, you consent to the transfer of your information to the United States.
The Service is operated from the United States. If you access the Service from outside the
United States, your information will be transferred to, stored, and processed in the United
States, where data protection laws may differ from those in your country. By using the Service, you consent to the transfer of your information to the United States.
The Service is operated from the United States. If you access the Service from outside the
United States, your information will be transferred to, stored, and processed in the United
States, where data protection laws may differ from those in your country. By using the Service, you consent to the transfer of your information to the United States.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we
process your personal data based on the following legal bases: performance of a contract,
legitimate interests, compliance with legal obligations, and your consent where applicable. You may have additional rights under the GDPR, including the right to access, rectify, erase, restrict processing, data portability, and object to processing. To exercise these rights, please contact us.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we
process your personal data based on the following legal bases: performance of a contract,
legitimate interests, compliance with legal obligations, and your consent where applicable. You may have additional rights under the GDPR, including the right to access, rectify, erase, restrict processing, data portability, and object to processing. To exercise these rights, please contact us.
10. Children’s Privacy
The Service is not directed to children under the age of 18. We do not knowingly collect
personal information from children under 18. If we learn that we have collected personal
information from a child under 18, we will promptly delete it. If you believe that a child under 18
has provided us with personal information, please contact us immediately.
The Service is not directed to children under the age of 18. We do not knowingly collect
personal information from children under 18. If we learn that we have collected personal
information from a child under 18, we will promptly delete it. If you believe that a child under 18
has provided us with personal information, please contact us immediately.
11. Third-Party Links and Services
The Service may contain links to third-party websites, applications, or services. We are not
responsible for the privacy practices of these third parties. We encourage you to review the
privacy policies of any third-party services you access through the Service.
The Service may contain links to third-party websites, applications, or services. We are not
responsible for the privacy practices of these third parties. We encourage you to review the
privacy policies of any third-party services you access through the Service.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by
posting the updated policy with a new “Last Updated” date and, where required by law, by
providing additional notice (such as an email notification or an in-app alert). Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of material changes by
posting the updated policy with a new “Last Updated” date and, where required by law, by
providing additional notice (such as an email notification or an in-app alert). Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions about these Terms, please contact us at:
PlayVision, Inc.
Email: teaml@playvision.com
Website: usetron.ai
If you have questions about these Terms, please contact us at:
PlayVision, Inc.
Email: teaml@playvision.com
Website: usetron.ai
If you have questions about these Terms, please contact us at:
PlayVision, Inc.
Email: teaml@playvision.com
Website: usetron.ai
If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
BY USING TRON, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD
THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION, USE, AND SHARING OF
YOUR INFORMATION AS DESCRIBED HEREIN.
BY USING TRON, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD
THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION, USE, AND SHARING OF
YOUR INFORMATION AS DESCRIBED HEREIN.
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